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Page 4

Visit and Write

Opens 09:30 Tuesday to Friday · 10:00 Saturday

Write and say what the instrument is doing wrong. If you have not been to the bench before, directions come back with the reply, and the front page sets out how a job goes.

§ 1

Bench Hours

Opening hours, Tuesday to Monday
Tuesday09:30-17:30
Wednesday09:30-17:30
ThursdayLate evening, for people who work days09:30-19:00
Friday09:30-17:30
SaturdayDrop-in small fixes and collections only10:00-13:00
SundayClosed
MondayClosed
Summer20 July to 9 August. Messages answered from Monday 10 August, door open again Tuesday 11 August.Closed

§ 2

Write to Us

hello@altovance.com

Put three things in a message: the instrument, what it is doing wrong, and when you need it back. Lieve answers between jobs, in the order messages arrive. If it has to be back today or tomorrow for a concert, say so: a same-day fix is booked before 11:00 and costs €40 on top of the job.

§ 3

Where

Ghent, East Flanders, Belgium.

Instruments from elsewhere in Flanders can be posted for full repads only, by arrangement first, packed in a hard case.

In Her Words

The Summer Closure

We close from 20 July to 9 August. The Feesten are loud, the shellac goes soft in the heat, and for three weeks I would rather play than fix. If something breaks on the nineteenth, write anyway. I will answer in order when I am back on the tenth, and the September school rush can wait one more day.

Lieve